Privacy Policy

What this covers

This policy explains what information Whatcom Metal Roofing collects when you use this website, what we do with it, and what choices you have. It applies to this website only.

Information you give us

The only information we collect directly is what you type into a form or send us by phone or email. That normally means your name, phone number, email address, property address or city, and whatever you tell us about your roof.

We ask for that information so we can respond to your enquiry, schedule a visit, and prepare an estimate. We do not need anything else, and you should not send us anything sensitive through this website. We do not ask for payment details, identification documents, or any information about your finances through this site.

Information collected automatically

Like most websites, this site may record basic technical information when you visit: the pages you looked at, the approximate region you connected from, the type of device and browser you used, and the site that referred you.

This information is aggregated and is not used to identify you personally. It is used to understand which pages are useful and whether the site is working properly.

Cookies and analytics

This site ships with no analytics and sets no cookies of its own. Nothing on these pages follows you between visits or onto other websites. Our hosting provider may set technical cookies needed to serve the site securely. If analytics are added later, this section will name the provider and say what it counts, and you will still be able to block cookies in your browser settings without breaking the site.

How we use your information

We use what you send us to:

• Respond to your enquiry and answer your questions
• Arrange a site visit and prepare an estimate
• Carry out work you have asked us to do
• Keep records of work performed and estimates given
• Contact you about work in progress, or work we have done for you

We do not sell your information. We do not rent it, trade it, or share it with anyone who wants to market to you.

When we share information

We share your information only when it is necessary to do the work or when the law requires it. That can include:

• Suppliers, when ordering material for your job
• Subcontractors, where part of a job is carried out by someone else on our behalf
• Professional advisers, insurers, and where we are required to comply with the law

Anyone we share information with receives only what they need for that purpose.

Text messages and phone contact

If you give us your phone number, you are agreeing that we may call or text you about your enquiry and any work arising from it. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and you can ask us to stop calling at any time. Opting out of marketing messages does not stop messages about work already underway, such as arrival times.

How long we keep it

We keep enquiry information for as long as it is useful to answer your question and for a reasonable period afterwards. Records relating to work performed are kept for longer, because warranty questions and insurance matters can arise years after a job.

Security

We take reasonable steps to protect the information you send us. No website or email system is completely secure, so please do not send anything sensitive through this site.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, and we will do so unless we are required to keep it. You can ask us to stop contacting you at any time.

Children

This site is not directed at children and we do not knowingly collect information from anyone under thirteen.

Changes to this policy

If this policy changes, the updated version will be posted here with a new date at the top.

Contact

Questions about this policy can be sent to[email protected] or by calling(360) 555-0100.